The treatment fees once paid will not be refunded under normal circumstances.
However, a partial or complete refund, at the sole discretion of DENTAL DESTINATION management, can be granted under the following situations:
Patients need to submit a written application along with the proofs of documents e.g., treatment receipt, x-rays, prescription, etc.
Patients are also required to return any delivered dentures, crowns & bridges, prosthesis, implants, aligners, etc., if asked for, to the treating clinic for which the refund is requested; failing to do so may result in claim rejection.
DENTAL DESTINATION Quality Team will initiate the refund review request based on all facts & patient-provided records pertaining to the underlying condition and reserves full and complete right to approve/decline the refund.
The refund process will be completed within 30 days of initiation of the refund review request.
The patient can choose the following options for the refund amount once it is sanctioned:
Any such warranty on Crowns/bridges is given by dental laboratories and is limited to free replacement of prosthesis (crown, bridge) during warranty if there’s any manufacturing defect in the prosthesis. The crown will have to be returned to avail warranty.
If the crown or prosthesis is lost by the patient, the dental laboratory charges will have to be borne by the patient.
This should be clearly noted that the warranty is for the crown/bridge only. Any damage/fracture or pain to the patient’s natural tooth on which the crown/bridge is done, refunds towards the crown/bridge cannot be claimed.
The warranty does not cover tooth fracture, tooth disease, or toothache.
| S. No. | Cancellation Type | Deduction Amount |
|---|---|---|
| 1 | Cancellation of Aligners work | Rs. 10,000/- |
| 2 | Cancellation of Implant / Orthodontic Treatment | Rs. 10,000/- |
| 3 | For any other Treatment | Rs. 10,000/- |
One of the hallmarks of DENTAL DESTINATION is the team of experienced and highly qualified dentists at every center. However, if the outcome of any dental procedure carried out at DENTAL DESTINATION is not up to our standards for any reason, difficult case, guarded prognosis, or any limitations, the re-treatment can be carried out, as and when required (within 6 months after the treatment only).
The re-treatment will be carried out in the following cases:
The patient doesn’t qualify for re-treatment if:
Treatment will be continued, or the re-treatment will be undertaken at any DENTAL DESTINATION clinic across the country after consultation by a DENTAL DESTINATION doctor, subject to approval by the management on a case-by-case basis.
For Ortho & Implant Patients – If DENTAL DESTINATION clinic has ‘No In-house specialist’ of that specialty in that city, the patient will have to bear the visitation charges for an external specialist. Further, if there is ‘No DENTAL DESTINATION clinic’ in the city where the patient relocates, no refunds will be admissible, and treatment will only be given in the nearest DENTAL DESTINATION clinics.
In case of any defamation attempt about DENTAL DESTINATION or our doctors by the patient, management reserves the right to reject the claim for refund or re-treatment. Disputes, if any, are subject to the exclusive jurisdiction of Pune courts, where the company has its registered office.
At Dental Destination, we are dedicated to providing exceptional dental care that not only enhances your smile but also boosts your overall well-being.
At Dental Destination, we are dedicated to providing exceptional dental care that not only enhances your smile but also boosts your overall well-being.
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